DropThought

company

About

DropThought is a software company that provides experience measurements and platforms for insights to empower businesses.

  • Santa Clara,California,United States
  • 11 - 50

Details

Last Funding Type
Series B
Industries
Analytics,Customer Service,Information Technology,Software
Founded date
Sep 15, 2012
Number Of Employee
11 - 50
Operating Status
Active
Legal Name
DropThought Inc.

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution.

DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.

The company was founded in 2011 and is based in Santa Clara, California, USA.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
6
$7.25M
DropThought has raised a total of $7.25M in funding over 2 rounds. Their latest funding was raised on Jul 10, 2015 from a Convertable Note round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Jul 10, 2015 Convertable Note $2.10M 2 Detail
Oct 10, 2014 Series B 1 Detail
Jan 14, 2014 Debt Financing $1M Detail
Sep 26, 2013 Series A $2.55M 2 XSeed Capital Detail
Apr 15, 2013 Series A $1.60M Detail

Investors

Number of Lead Investors
Number of Investors
1
4
DropThought is funded by 4 investors. Elevate Innovation Partners and XSeed Capital are the most recent investors.
Investor Name Lead Investor Funding Round
Elevate Innovation Partners Convertable Note
XSeed Capital Convertable Note
Peterson Ventures Series B
Avant Global Series A

Employee Profiles

Number of Employee Profiles
5
DropThought has 5 current employee profiles, including Board member Leo Joseph
Board member
Board member
Employee
Advisor
Employee