DropThought is a software company that provides experience measurements and platforms for insights to empower businesses.
DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution. DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.The company was founded in 2011 and is based in Santa Clara, California, USA.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Jul 10, 2015 | Convertable Note | $2.10M | 2 | — | — | Detail |
Oct 10, 2014 | Series B | — | 1 | — | — | Detail |
Jan 14, 2014 | Debt Financing | $1M | — | — | — | Detail |
Sep 26, 2013 | Series A | $2.55M | 2 | XSeed Capital | — | Detail |
Apr 15, 2013 | Series A | $1.60M | — | — | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
Elevate Innovation Partners | — | Convertable Note |
XSeed Capital | — | Convertable Note |
Peterson Ventures | — | Series B |
Avant Global | — | Series A |