Ada

company

About

Ada is an automated customer experience company that provides chat bots used in customer support.

Details

Last Funding Type
Non-Equity Assistant
Industries
Artificial Intelligence,Intelligent Systems,Machine Learning,SaaS,Software
Founded date
Jan 1, 2016
Number Of Employee
101 - 250
Operating Status
Active
Legal Name
Ada Support, Inc.
Also Known As
Ada Support

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience. Its platform operates through both web and mobile machine learning engine that reduces support volume and empowers customers to find answers on their own.

The company was founded in 2016 and headquartered in Toronto in Canada.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
7
$176.50M $19M
Ada has raised a total of $176.50M $19M in funding over 2 rounds. Their latest funding was raised on May 7, 2021 from a Series C round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
May 7, 2021 Series C $130M 8 Spark Capital Detail
Mar 19, 2020 Series B $44M 7 Accel Detail
Dec 18, 2018 Series A $19M 7 FirstMark Detail
Jul 20, 2017 Seed $2.50M 3 Bessemer Venture Partners Detail
Oct 8, 2016 Non-Equity Assistant 1 Detail

Investors

Number of Lead Investors
Number of Investors
5
17
Ada is funded by 17 investors. Spark Capital and RFI are the most recent investors.
Investor Name Lead Investor Funding Round
Spark Capital Yes Series C
RFI Yes Pre-seed
Accel Series C
Bessemer Venture Partners Series C
Burst Capital Series C
FirstMark Series C
Giant Ventures Series C
Tiger Global Management Series C
Version One Ventures Series C
Leaders Fund Series B

Employee Profiles

Number of Employee Profiles
14
Ada has 14 current employee profiles, including Advisor Farhan Thawar
Advisor
Executive
Board member
Board member
Executive