Dialpad

company

About

Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.

Details

Last Funding Type
Series Unknown
Last Funding Money Raised
$50M
Industries
Analytics,Artificial Intelligence,Machine Learning,Messaging,Natural Language Processing,Predictive Analytics,SaaS,Telecommunications,Unified Communications,VoIP
Founded date
Apr 1, 2011
Number Of Employee
501 - 1000
Operating Status
Active
Legal Name
Dialpad, Inc.
Also Known As
Dialpad,Switch.co,Switch Communications,Firespotter Labs

Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.

The communications and contact center provider offers native, real-time transcription, automated note-taking, live sentiment, and voice analytics to market, and with the rising demand for remote collaboration. It offers Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center solutions that are all powered by VoiceAI. These products cover the full range of modern business communications needs with a range of system software that offers voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing services that enable employees to collaborate securely from anywhere across any device, in a single platform. Aside from OMERS, investors of the company include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, Work-Bench, and SoftBank.

Alex Cornell, Brian Peterson, Craig Walker, and John Rector incorporated Dialpad in San Francisco, California in 2011.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
9
$450M
Dialpad has raised a total of $450M in funding over 2 rounds. Their latest funding was raised on Dec 22, 2022 from a Series Unknown round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Dec 22, 2022 Series Unknown $50M Detail
Dec 16, 2021 Series F $170M 8 ICONIQ Capital Detail
Dec 21, 2020 Series E $10M 1 SoftBank Detail
Oct 6, 2020 Series E $100M 11 OMERS Growth Equity Detail
Jul 17, 2018 Series D $50M 6 ICONIQ Capital Detail

Investments

Number of Investments
Number of Lead Investments
4
0
Dialpad has made 4 investments. Their most recent investment was on Dec 6, 2022, when Virgio raised ₹815.20M.
Date Company Name
Round Money Raised Industry Lead Investor
Dec 6, 2022 Virgio
Series A ₹815.20M E-Commerce
May 19, 2021 Skyroot Aerospace
Series A $11M Aerospace
Apr 16, 2019 CRED
Series A ₹1.77B Credit Cards
Seed $1.50M Aerospace

Investors

Number of Lead Investors
Number of Investors
7
16
Dialpad is funded by 16 investors. ICONIQ Capital and SoftBank are the most recent investors.
Investor Name Lead Investor Funding Round
ICONIQ Capital Yes Series F
SoftBank Yes Series E
Amasia Series F
Empede Capital Series F
GV Series F
OMERS Growth Equity Series F
Section 32 Series F
T-Mobile Ventures Series F
Work-Bench Series F
Andreessen Horowitz Series E

Employee Profiles

Number of Employee Profiles
37
Dialpad has 37 current employee profiles, including Employee Joshua Chiet
Employee
Executive
Executive
Employee

Acquisition

Dialpad has acquired 4 organizations. Their most recent acquisition was TalkIQ on May 16, 2018. They acquired TalkIQ for 0.

Date Company Name
Industry Acquisition Type Price
May 16, 2018 TalkIQ
Analytics acquihire Detail
Sep 1, 2020 Highfive
Collaboration acquisition Detail
Sep 15, 2021 Gluru
Analytics acquisition Detail
Oct 19, 2021 Koopid
Artificial Intelligence acquisition Detail