DropThought

About

DropThought is a software company that provides experience measurements and platforms for insights to empower businesses.

Santa Clara,California,United States
11 - 50

Highlights

Details

Last Funding Type: Series B
Industries: Analytics,Customer Service,Information Technology,Software
Founded date: Sep 15, 2012
Number Of Employee: 11 - 50
Operating Status: Active
Legal Name: DropThought Inc.

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution.

DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.

The company was founded in 2011 and is based in Santa Clara, California, USA.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

6

$7.25M

DropThought has raised a total of $7.25M in funding over 2 rounds. Their latest funding was raised on Jul 10, 2015 from a Convertable Note round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Jul 10, 2015	Convertable Note	$2.10M	2	—	—	Detail
Oct 10, 2014	Series B	—	1	—	—	Detail
Jan 14, 2014	Debt Financing	$1M	—	—	—	Detail
Sep 26, 2013	Series A	$2.55M	2	XSeed Capital	—	Detail
Apr 15, 2013	Series A	$1.60M	—	—	—	Detail