Forethought is the leading Generative AI for Customer Support Automation.
Launched in 2018, Forethought is a leading generative AI for customer service automation to maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Dec 15, 2021 | Series C | $65M | 19 | Steadfast Financial | — | Detail |
Oct 28, 2020 | Series B | $17M | 13 | New Enterprise Associates | — | Detail |
Dec 4, 2018 | Series A | $9M | 10 | New Enterprise Associates | — | Detail |
Feb 20, 2018 | Seed | $1M | 9 | K9 Ventures | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
Steadfast Financial | Yes | Series C |
Adrienne Harris | — | Series C |
Andrea Coravos | — | Series C |
Ashton Kutcher | — | Series C |
Baron Davis | — | Series C |
Christopher Manning | — | Series C |
Cleo Capital | — | Series C |
Collaborative Fund | — | Series C |
Daniel Nadler | — | Series C |
Frontline Ventures | — | Series C |