Freshworks

About

Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.

San Mateo,California,United States
5001 - 10000
https://www.freshworks.com

Highlights

Details

Last Funding Type: Series G
Last Funding Money Raised: $100M
Industries: CRM,Information Services,Information Technology,SaaS,Software
Founded date: Jan 1, 2010
Number Of Employee: 5001 - 10000
Operating Status: Active
Stock Symbol: nasdaq:FRSH
Legal Name: Freshworks Inc.
Also Known As: Freshdesk

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and oﬀer quick return on investment.

It was founded in 2010 and Headquartered in San Mateo, USA.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

10

$1.51B

Freshworks has raised a total of $1.51B in funding over 2 rounds. Their latest funding was raised on Sep 21, 2021 from a IPO round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Sep 21, 2021	IPO	$1.03B	—	—	—	Detail
Jan 1, 2020	Secondary Market	$85M	1	Steadview Capital	—	Detail
Nov 4, 2019	Series H	$150M	3	Accel CapitalG Sequoia Capital	—	Detail
Jul 31, 2018	Series G	$100M	3	Accel Sequoia Capital India	—	Detail
Nov 1, 2016	Series F	$55M	3	Sequoia Capital India	—	Detail

Investments

Number of Investments

Number of Lead Investments

7

2

Freshworks has made 7 investments. Their most recent investment was on Sep 19, 2022, when Presear Softwares PVT LTD raised $1.25K.

Date Company Name	Round	Money Raised	Industry	Lead Investor
Sep 19, 2022 Presear Softwares PVT LTD	Non-Equity Assistant	$1.25K	Consulting	Yes
Sep 24, 2021 WorqHat	Non-Equity Assistant	$20K	Collaboration	Yes
Sep 22, 2021 Medikabazaar	Series C	₹4.33B	B2B	—
Oct 3, 2019 Fyle	Series A	$4.50M	Accounting	—
May 24, 2019 Fyle	Series A	₹10.40M	Accounting	—

Investors

Number of Lead Investors

Number of Investors

12

6

Freshworks is funded by 6 investors. Steadview Capital and Accel are the most recent investors.

Investor Name	Lead Investor	Funding Round
Steadview Capital	Yes	Secondary Market
Accel	Yes	Series H
CapitalG	Yes	Series H
Sequoia Capital	Yes	Series H
Sequoia Capital India	Yes	Series G
Tiger Global Management	—	Series F

Employee Profiles

Number of Employee Profiles

70

Freshworks has 70 current employee profiles, including Advisor Chandar Pattabhiram

Chandar Pattabhiram

Advisor

Nivas Ravichandran

Employee

Bharathi Kannan Ravikumar

Employee

Anand Venkatraman

Executive

Garth Goodson

Employee

Acquisition

Freshworks has acquired 13 organizations. Their most recent acquisition was 1CLICK on Aug 18, 2015. They acquired 1CLICK for 0.

Date Company Name	Industry	Acquisition Type	Price
Aug 18, 2015 1CLICK	Messaging	acquisition	—	Detail
Oct 1, 2015 Frilp	Consumer Reviews	acquisition	—	Detail
Dec 16, 2015 Konotor	Messaging	acquisition	—	Detail
Feb 22, 2016 Framebench	Collaboration	acquisition	—	Detail
Apr 13, 2016 Airwoot	Analytics	acquisition	—	Detail