Gladly is reinventing customer service with a customer service platform.
Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences.Gladly is based in San Francisco and funded by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Dec 14, 2022 | Series Unknown | $55M | 5 | Riverwood Capital | — | Detail |
Jan 29, 2019 | Series D | $50M | 5 | Future Fund Glynn Capital Management | — | Detail |
Apr 20, 2017 | Series C | $36M | 3 | GGV Capital | — | Detail |
Apr 1, 2017 | Series C | — | 1 | — | — | Detail |
Jun 25, 2016 | Series B | $15M | 2 | New Enterprise Associates | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
Riverwood Capital | Yes | Series Unknown |
Future Fund | Yes | Series D |
GGV Capital | — | Series Unknown |
Glynn Capital Management | — | Series Unknown |
Greylock | — | Series Unknown |
New Enterprise Associates | — | Series Unknown |
JetBlue Ventures | — | Series C |
DCVC | — | Series A |
SVA | — | Seed |