Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service.
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit.The company was founded in 2015 and is headquartered in New York.
Announced Date | Round | Money Raised | Number of Investors | Lead Investors | Post Valuation | |
---|---|---|---|---|---|---|
Dec 4, 2019 | Series E | $60M | 3 | Coatue | — | Detail |
May 29, 2019 | Series D | $40M | 2 | Tiger Global Management | — | Detail |
Jan 24, 2019 | Series C | $35M | 6 | Battery Ventures | — | Detail |
Jun 15, 2018 | Series B | $26M | 9 | Redpoint | — | Detail |
Sep 27, 2016 | Series A | $10M | 7 | Canaan Partners | — | Detail |
Investor Name | Lead Investor | Funding Round |
---|---|---|
Coatue | Yes | Series E |
Battery Ventures | — | Series E |
Tiger Global Management | — | Series E |
Boldstart Ventures | — | Series C |
Canaan Partners | — | Series C |
Cisco Investments | — | Series C |
Redpoint | — | Series C |
Social Leverage | — | Series C |
BoxGroup | — | Series B |
George Hu | — | Series B |