Medallia

About

Medallia provides SaaS platform focused on customer experience management.

San Francisco,California,United States
1001 - 5000
http://www.medallia.com

Highlights

Details

Last Funding Type: Series C
Last Funding Money Raised: $20M
Industries: Analytics,Customer Service,Enterprise Software,SaaS,Text Analytics
Founded date: Jan 1, 2001
Number Of Employee: 1001 - 5000
Operating Status: Active
Stock Symbol: nyse:MDLA
Legal Name: Medallia, Inc.

Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things, or IoT, interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

The company was founded in 2001 and is headquartered in San Francisco, California.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

8

$651M

Medallia has raised a total of $651M in funding over 2 rounds. Their latest funding was raised on Jul 18, 2019 from a IPO round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Jul 18, 2019	IPO	$326M	—	—	—	Detail
Feb 28, 2019	Series F	$70M	3	—	—	Detail
Jul 7, 2016	Secondary Market	—	1	—	—	Detail
Jul 21, 2015	Series E	$150M	1	Sequoia Capital	—	Detail
Aug 18, 2014	Series D	$50M	1	Sequoia Capital	—	Detail

Investors

Number of Lead Investors

Number of Investors

5

4

Medallia is funded by 4 investors. RGM Capital and Sequoia Capital are the most recent investors.

Investor Name	Lead Investor	Funding Round
RGM Capital	—	Series F
Sequoia Capital	—	Series F
Wasatch Advisors	—	Series F
Employee Stock Option Fund	—	Secondary Market

Employee Profiles

Number of Employee Profiles

68

Medallia has 68 current employee profiles, including Executive Margaryta Rashev

Executive

Employee

Employee

Employee

Employee

Acquisition

Medallia has acquired 15 organizations. Their most recent acquisition was Kampyle on Oct 20, 2016. They acquired Kampyle for 0.

Date Company Name	Industry	Acquisition Type	Price
Oct 20, 2016 Kampyle	Analytics	acquisition	—	Detail
May 8, 2019 Strikedeck	Analytics	acquisition	—	Detail
Jun 3, 2019 CoolaData	Analytics	acquisition	—	Detail
Sep 24, 2019 Medallia Zingle	Analytics	acquisition	$ 42M	Detail
Oct 7, 2019 Crowdicity	Software	acquisition	—	Detail