Overview

Gender

male

Al Cook is a Vice President & General Manager, Artificial Intelligence and the Head of Twilio's Contact Center business, responsible for product management and engineering. Al helps businesses build better customer experiences by using Twilio APIs, including SMS, voice, video, chat, and omnichannel routing. Before Twilio Al was VP Product at Metaswitch Networks, and prior to that was a consultant with Deloitte. Al has lived and worked in the UK, Australia and California, and majored.