Matt is responsible for growing and supporting the Zendesk customer community in Europe, Middle East and Africa.Since starting his career on the Borland tools helpdesk, Matt has held executive positions in sales, marketing and product in the US and Europe at high-growth software companies such as ATG, Wily Technology and Troux Technologies.He holds a BSc (Hons) in Computer Science from the University of Reading.Matt is successfully using Zendesk to support his two teenage children: managing tickets for IT support, transport, funding and handling complaints on his dress sense.