Lainy Painter is a Partner at Craft Ventures. Previously, Lainy worked at Gainsight, a Battery Ventures portfolio company that offers customer success solutions to B2B companies. There, she helped lead business operations and strategy across the organization, including initiatives to grow services revenue and drive product adoption. Prior to that, Lainy worked at Goldman Sachs on the technology, media and telecom investment banking team, advising companies including PayPal, LinkedIn, Zendesk and 2U.Lainy Painter graduated summa cum laude from The College of William and Mary. She received a BA in finance and a minor in economics.