Welcome converts shoppers into customers by providing them with real-time product expertise.
Welcome converts shoppers into customers by providing them with real-time product expertise to make the most informed purchasing decisions possible. The company solution enabling retailers and brands to provide expertise, wherever it is, to consumers, wherever they are. They have proven consumers are 2-4X more likely to convert when they have access to timely expertise. Intelligence gathered from across their network and actual conversations can now also impact consumer experience across every touchpoint. Their clients include two of the top five U.S. retailers, as well as iconic brands AT&T, Dyson, Google, HP, LG, Nintendo and Samsung. Welcome received TSIA Vision Award for Best Services Enabler in 2012, Eggie Award for Best Marketing Platform in 2014, and Eggie Award for Best Brand Support Solution in 2016.